Returns / Exchange

What is your refund/return/exchange policy ?
Melody is proud to provide you with a quality product and hope you are fully satisfied. If for some reason you are not 100% satisfied with your merchandise we will gladly accept unworn, unwashed or prior defective merchandise for return, exchange or credit, within fifteen (15) days from the delivery date. Simply follow the directions to pack and return all items to the Melody warehouse. You will have to pay shipping one way. We will pay for shipping on any exchanges. Please allow one to two (3-4) weeks for returns to process. If you need to review your return or have any specific questions please send us an email at: 3215845077@qq.com or Call us at: +86 17820579380 Business hours are Mon-Fri 9AM-6PM Beijing Time.

Please note, all Anti-virus products cannot be returned for health and hygiene reasons.